美国运通American express 招聘夜班Authoriser职位，要求会说华语和广东话，学历本科以上，就可以拿到高达RM4000的月薪！工作内容包括核查持卡用户信息、背景，对卡片进行授权等等工作。不需要外出找客户，也不需要面对销售压力。
提供工作签证！ 欢迎投简历至candy.wei@eps.my ,Phone :0322682869, Whatsapp:0172322905
Authoriser - Mandarin & Cantonese Speaking, NightShift Locations: Kuala Lumpur, Malaysia Categories: Customer CareCategories: Operations · Remuneration: RM 3.6k+ Shift and travel allowance (RM 924)+ P4P (pay for performancebonus, monthly incentive) · Night Shifts are: 5pm – 2am, 6pm – 3am,7pm – 4am, 8pm – 5am, 9pm – 6am Job DescriptionGet ahead in your career by joining ourAuthorisations team within Global Fraud Protection Services (GFPS), part of theGlobal Servicing Network (GSN) business function. GSN is responsible for theend-to-end management of our credit, collections and fraud operations aroundthe world. GFPS manages fraud capabilities, strategies and operations toprotect American Express merchants and customers from fraud by handling allaspects of the fraud lifecycle, including prevention, detection and recoveries. What’s in store for you?
- Handle incoming Authorizations Requests from US customers - resolved within the assigned empowerment limit guided by existing US Authorizations Policies and Procedures.
- Verify Name & Address of the card members for merchants
- Liaise with partner banks to confirm card members details and spend request approval
- Update support messages, account status and create case set up into Amex applications for Fraud, Credit review.
- Handle calls with highest quality standards and ensure we deliver our brand promise.
- Handle internal customer enquiries on Authorizations related queries.
- Uphold the highest level of integrity by adhering to Compliance including, but not restricted; to law and regulations, privacy and data protection principles, anti-corruption, anti-money laundering, code of conduct and sanction rules.
- Participate in scheduled off phone work related activities, including briefings/trainings, townhalls, employee engagement and team building activities.
You will be rewarded with:
- A great place to work – We are in the top 10 most admired companies in the world…And the #1 amongst Financial Services
- Fun at work! A great culture and environment – Game rooms and lounge area are situated in each floor to encourage a fun and happy workplace.
- Competitive Salary – Get paid what you’re worth.
- Career advancement opportunities – Shaping your future & opening both local & cross border opportunities.
- Monthly Incentives – Based on customer experience (not sales), so you get rewarded for doing what you do best.
- Extensive paid 3 Months Training – Giving you the skills and training you need to be a success!
OurClient: US-based Banking MNC has beenrecognized and awarded “Aon Hewitt Best Employer Malaysia” forthe sixth consecutive time and also received “Best Employer Malaysia2016 for Women”. They also won 16 prestigious awards from the Contact CenterAssociation of Malaysia. Among these are the following: Best of the Best In House Contact Center /Contact Center of the Year (Gold) Best In House Contact Center (Gold) Best Employee Engagement (Gold) Best Manager Inbound (Gold) Best Manager Outbound (Gold) Best Team Leader (Gold) Best CCP Inbound (Gold) Best CCP Outbound (Gold) Best of the Best CCP (Gold)
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发表于 28-2-2017 03:05 PM
变色卡
千斤顶
楼主
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，工钱多少呢？工作内容是什么？
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