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听说TMNET的纸质bill明年要额外收RM5
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发表于 21-11-2015 09:18 PM
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Will I be charged for printed bill?
Printed bills will be charged at RM2 beginning January 2016.
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楼主 |
发表于 22-11-2015 04:32 AM
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HotmailUser 发表于 21-11-2015 08:35 PM
官方网站不久前发了一个announcement，
虽然不知道是不是最终决定，转一下：
我前几天已经申请了ebilling，但是到现在只收到上个月的bill，是不是要等？
然后我还要不要打去tmnet通知他cancel paper based bill，避免他继续寄来？ |
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发表于 11-12-2015 09:48 AM
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你只需要用固定电话打100 号或者用手机打1300-888-123, 连接去billing的部门, 然后跟他们说你要换去email的单. 要提供streamyx account 的资料如注册人的全名, IC 号码, 地址. 换了后要一或两个月的单才会变成email 单, 不是立刻生效的. 单会很准时email给你, 确保你要定时查你的email哦.
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发表于 11-12-2015 09:50 AM
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发表于 30-12-2015 10:43 AM
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什么是ID number ／ ID type ?? 我在网上register,
我填我streamyx account number 不能通过,
填放我 streamyx username name 也不能
我就是updated profile, 就是jam在这部分
我填写我家7个号码 －－ 00052889999
也不能过
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楼主 |
发表于 30-12-2015 05:06 PM
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kbc49 发表于 30-12-2015 10:43 AM
什么是ID number ／ ID type ?? 我在网上register,
我填我streamyx account number 不能通过,
填放我 s ...
Email叫他们注册 |
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发表于 1-1-2016 09:49 PM
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发表于 4-1-2016 09:39 AM
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发表于 15-1-2016 12:41 PM
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請問最後你的*ID Number和*Phone Number / Service ID怎放?
我也是卡在這里
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发表于 15-1-2016 03:46 PM
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在不繁忙的时段，打100，接到中文的会话人员！就容易解决。
最好是你当场处理。
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发表于 18-1-2016 11:42 AM
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发表于 9-4-2016 06:19 AM
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最后的结果是：
2016年7月开始，所有含宽频的账单征收 RM2 元
家里没宽频，纯电话账单的不征收 。
BTW, 不清楚电话和宽频账单分开的属于哪一类?
发现没人帖过，就转一下:
Wednesday, January 20, 2016 :
IMPLEMENTATION OF TM E-BILLING RESCHEDULED TO JULY 2016
https://www.tm.com.my/OnlineHelp/Announcement/Pages/IMPLEMENTATION-OF-TM-E-BILLING-RESCHEDULED-TO-JULY-2016.aspx
IMPLEMENTATION OF TM E-BILLING RESCHEDULED TO JULY 2016
Telekom Malaysia Berhad (TM) is rescheduling the implementation of e-billing (e-Bill) as the default billing for its broadband (Streamyx and UniFi) customers from January 2016 to July 2016.
At TM, customers' feedback is extremely important to us and we have, and will continue to take all feedback received thus far, and going forward into consideration. TM is currently refining the implementation process towards the introduction of e-Bill in July 2016. Until then, broadband customers will continue to receive their printed bill free of charge.
With e-Bill, broadband customers will be notified of their monthly bill faster, where they will receive the pdf copy of the monthly bill via email within seven (7) to nine (9) days after the respective bill date.
The introduction of the e-Bill as the default billing for broadband customers come July 2016 is in line with the industry's move towards a more digital lifestyle and as a step towards a greener and eco-friendly future. With e-Bill, all broadband services (Streamyx and UniFi) customers will be receiving their bills electronically for free, via Short Message Service (SMS) and email‎. Customers will also be able to access the e-Bill via the TM Portal at https://mytm.tm.com.my/new/login.jsp#mybills anytime, anywhere, where they can retrieve and view their itemised TM bills of the last six (6) months.
In order to facilitate the implementation of the e-Bill, TM has already started communicating to customers since June 2015, and are calling for all its broadband customers to update their preferred email address and mobile number by sending an email to help@tm.com.my, or visit the nearest TMpoint outlet or call TM Contact Centre at 100. Those who do not sign up for e-Bill by 1st July 2016 will continue to receive their printed bills at a nominal monthly fee of RM2.
Meanwhile, TM customers subscribing only to telephone service (without broadband) will continue to receive the printed bill for free. Nonetheless, TM encourages these customers to opt for the e-Bill by signing up via the same channels made available for broadband customers.
Thank you.​
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楼主 |
发表于 10-4-2016 02:52 AM
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HotmailUser 发表于 9-4-2016 06:19 AM
最后的结果是：
2016年7月开始，所有含宽频的账单征收 RM2 元
家里没宽频，纯电话账单的不征收 。
BTW, 不清楚电话和宽频账单分开的属于哪一类?
发现没人帖过，就转一下:
Wednesday, January 20, 2016 :
IMPLEMENTATION OF TM E-BILLING RESCHEDULED TO JULY 2016
https://www.tm.com.my/OnlineHelp/Announcement/Pages/IMPLEMENTATION-OF-TM-E-BILLING-RESCHEDULED-TO-JULY-2016.aspx
Those who do not sign up for e-Bill by 1st July 2016 will continue to receive their printed bills at a nominal monthly fee of RM2.
没有收钱啦 |
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