今天我的同事联络了Tune Insurance的客户人员, 他自己在AA买的 Tune ProtectionTravel Insurance (RM60)的Flight Cancellation 是不会做任何赔偿。他订酒店自己要处理或是Cancel掉。Chubb的说因为有亚航有Refund, 保险也不会另外赔偿。
网上Flight Cancellation写到可以Claims up to 几千块, 到最后跟你说,这个不行,那个不包括。
我觉得保险原来保障的第一个顺位,保的永远不是你,而是自己(保险公司)。
我们买的保险很多项目都是废的,白白给赚。
亚航提供的Solution:
1. Move flight: Change to a new travel date on the same route prior to route suspension on 11 February 2019, including ability to break thru flight to enable connection to/from AKL during reduced schedule, without any additional cost and subject to seat availability; OR 2. Reroute: One time reroute to alternative AirAsia X Malaysia destinations Melbourne Avalon (AVV) or Sydney (SYD) only, within 30 calendar days of the original travel date without any additional cost and subject to seat availability. If reroute is accepted, no onward flight to Auckland (AKL) will be provided by AirAsia. 3. Credit account: Retain the value of your booking in a Credit Account linked with your BIG member account as provided by guest for future travel with AirAsia. A valid BIG member account is mandatory for Credit Account option and it can be redeemed within 90 calendar days from the date of issue; OR 4. Full refund: Obtain a full refund in the amount equivalent to the original booking.
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