请问各位大大 Enterprise Tech Analyst Sr Associate 是做什么的？

invabun

如题

小弟英文不是很好 搞不清楚这个职位是做什么的
企业技术分析
忽然接到一个这样职位的面试 一头雾水中

计划一下怎么通过这场面试中。

求各位大大成全 协助

熊熊公主

如果有错别shoot我。。。

support enterprise product.
solve customer technical issue
通常是level 1 support。。。

你是去应征IT的？

invabun

熊熊公主 发表于 13-2-2014 08:47 PM
如果有错别shoot我。。。

support enterprise product.

是的 無意中投簡歷投到的

熊熊公主

invabun 发表于 13-2-2014 09:02 PM
是的 無意中投簡歷投到的

是不是Dell?

invabun

熊熊公主 发表于 13-2-2014 09:04 PM
是不是Dell?

@@ 你谷歌找然後顯示的嗎 其實我已經找到了 一頭霧水的琢磨中

Knowledge
(Technical; Professional; Business Acumen)
* Applies advanced and demonstrated knowledge of a wide range of
policies and procedures for the area.
* Acts as a highly skilled specialist in one or more areas.
* Integrates understanding of departmental issues and how related
areas interact to achieve results.
* Keeps abreast of external industry trends and latest advances.
* Utilizes best practice processes around work assignments, project
management, and quality of output while maximizing overall team
performance.
* Develops an understanding of internal operations and how related
functional areas interact to achieve results.
* Improves efficiency, quality and service of ongoing work.
Problem Solving
(Judgment; Complexity; Ingenuity)
* Applies research, information gathering and analytical skills to
complex activities and issues.
* Selects appropriate alternatives from identified options.
* Collects customer needs and translates to appropriate solutions.
* Assesses accuracy of detailed information
* Tracks, maintains and produces regular and ad hoc reports.
* Completes complex tasks in a creative way requiring considerable
independent judgment and a high degree of initiative.
* Regularly makes recommendations for policy or process improvement
for work group.
* May contribute to financial and resource planning of the team.
Guidance
(Direction; Planning; Independence; Initiative)
* Leads team in the achievement of project milestones and department
objectives.
* Acts in a team lead capacity overseeing the day-to-day activities
of a group of team members.
* Coaches, motivates and guides team members.
* Delegates work to team members.
* Significant portion of time still spent on performing work of the team.
* Regularly reviews the work of other team members.
* Identifies opportunities for improvement; recommends possible
training opportunities.
* Provides input into goal setting and provides performance feedback;
however, does not conduct performance reviews or responsible for
direct supervision.
* Ensures team is meeting or exceeding contractual and service level
obligations to customers.
* Adapts team priorities to respond to customer and business partner needs.
Relationships
(Sphere of Influence; Communication)
* Contributes to own team/closely related teams by ensuring quality
and accuracy of team output.
* Builds strong relationships with customers and across work areas to
improve services and ensure service levels are being met.
* Builds productive internal relationships at team lead or management level.

Knowledge
(Technical; Professional; Business Acumen)
* Applies advanced and demonstrated knowledge of a wide range of
policies and procedures for the area.
* Acts as a highly skilled specialist in one or more areas.
* Integrates understanding of departmental issues and how related
areas interact to achieve results.
* Keeps abreast of external industry trends and latest advances.
* Utilizes best practice processes around work assignments, project
management, and quality of output while maximizing overall team
performance.
* Develops an understanding of internal operations and how related
functional areas interact to achieve results.
* Improves efficiency, quality and service of ongoing work.
Problem Solving
(Judgment; Complexity; Ingenuity)
* Applies research, information gathering and analytical skills to
complex activities and issues.
* Selects appropriate alternatives from identified options.
* Collects customer needs and translates to appropriate solutions.
* Assesses accuracy of detailed information
* Tracks, maintains and produces regular and ad hoc reports.
* Completes complex tasks in a creative way requiring considerable
independent judgment and a high degree of initiative.
* Regularly makes recommendations for policy or process improvement
for work group.
* May contribute to financial and resource planning of the team.
Guidance
(Direction; Planning; Independence; Initiative)
* Leads team in the achievement of project milestones and department
objectives.
* Acts in a team lead capacity overseeing the day-to-day activities
of a group of team members.
* Coaches, motivates and guides team members.
* Delegates work to team members.
* Significant portion of time still spent on performing work of the team.
* Regularly reviews the work of other team members.
* Identifies opportunities for improvement; recommends possible
training opportunities.
* Provides input into goal setting and provides performance feedback;
however, does not conduct performance reviews or responsible for
direct supervision.
* Ensures team is meeting or exceeding contractual and service level
obligations to customers.
* Adapts team priorities to respond to customer and business partner needs.
Relationships
(Sphere of Influence; Communication)
* Contributes to own team/closely related teams by ensuring quality
and accuracy of team output.
* Builds strong relationships with customers and across work areas to
improve services and ensure service levels are being met.
* Builds productive internal relationships at team lead or management
level.