想问问大家,该如何向TM投诉线路慢的问题?哪一个方法才是最快的?以下附上我的速度和TM回复我的投诉信。
(Dear Mr. Ting,
Thank you for contacting TM.
Referring to your e-mail dated 22nd July 2010 on Streamyx connection issue, we regret that your Streamyx connection does not function to the expected level of efficiency. Please note that we were unable to reach you at the numbers 016-8313709 on 23rd July 2010 (Time: 11:56 AM and 12:00 PM) to assist further on the issue arose. However, in order for us to streamline the issue that you are facing currently we would like to advise you to proceed with some basic troubleshooting. Please follow the troubleshooting below:bla bla bla相关程序,接着Do a bandwidth test from our website as follow: http://speedtest.streamyx.com.my/
However, if the result is below 80% of the required speed, please reply us by attaching the result and the print screen of the test.
)