写给TMNet有关P2P的投诉信,第7页164楼就是P2P的公告，如何投诉CFM？

powershotman

不懂为什麽...
CEO 竟然会发邮件到我的 email (hotmail) @@"
而且内容是 animal 什麽来的 @@"

小宗

原帖由 powershotman 于 29-3-2006 11:25 PM 发表
不懂为什麽...
CEO 竟然会发邮件到我的 email (hotmail) @@"
而且内容是 animal 什麽来的 @@"

应该是CEO要Hack你瓜。。

megablue

原帖由 powershotman 于 29-3-2006 11:25 PM 发表
不懂为什麽...
CEO 竟然会发邮件到我的 email (hotmail) @@"
而且内容是 animal 什麽来的 @@"

Sender ID unknown? spoofed email。

rickykkh

原帖由 powershotman 于 29-3-2006 11:25 PM 发表
不懂为什麽...
CEO 竟然会发邮件到我的 email (hotmail) @@"
而且内容是 animal 什麽来的 @@"

难道已有人黑进ceo或streamyx mail了？！万岁！！

说真的，偶还看到不少还能下到full speed的用户，才开了5分钟，就满了，汗！！

什么时候咱们再来一次投诉信轰炸？？那天偶也寄了一封，回复也是那种官方答案，和你玩字眼游戏！不过，回复速度蛮快的，三个小时就有答案了，可能偶有写偶是在籍学生吧!

振杰

谁能写一封给我？？？
我也要投诉。。。connect到却使用不到。
好像一辆proton能start Engine 却不能开走。
><

小宗

Thank you for your e-mail to our CEO and highlighting this.

Prior to the remarkable rise of P2P traffic recently, it has indiscriminately
pushed onto the maximum utilization of our network capacity, while on the other hand
proven to be utilized by only 20% of our total user.
Due to this, currently, bandwidth are not equally distributed amongst DSL users upon file
sharing applications and thus, resulting in a reduced performance in P2P applications.
Nevertheless, such exercise is not exceptional as some other non-local service
provider has already been doing this so as to manage the impact of P2P traffic on their network.

Regretfully, this approach can easily be positioned as unfavourable amongst our subscriber, and
we're truly aware of this. While this is not a popular method
of controlling internet traffic, the fluctuation of the connectivity will be considered as best
effort basis. The problem may surface and appear later depends on the
condition of the NET. The feedback received from your good self is very
significant for us to improve and again, this is actually how the service is
improved wherever DSL technology is offered on the other side of the world.

We hope the above explains in detail about your enquiries. As such, a thorough explaination will
follow after this through our website announcement.
We regret the inconvenience caused and thank you for being our valued customer.

终于要Announce了，如果以上内容我们假设他们已经承认Limit了P2P的话，希望他们来个明确的宣布给广大的顾客们：我们已经Limit了P2P

省下我不少口水来逼他们做Announcement。。

振杰

终于了解为什么马来西亚宽频渗透率那么低了。
要求开放宽频市场才是长久之计吧？？
总不能让TM霸占了

bennywt

原帖由 小宗 于 30-3-2006 11:32 AM 发表
Thank you for your e-mail to our CEO and highlighting this.

Prior to the remarkable rise of P2P traffic recently, it has indiscriminately
pushed onto the maximum utilization of our network cap ...

希望他不要讲爽！！

p2p被限制了....怪不得最近连开webcam video conference 都难啦....悲哀...要limit bt emule也不用这样啊....
看看外国人家都不limit p2p bandwith而是limit download bandwith的啊...

[ 本帖最后由 zeroexz 于 30-3-2006 09:25 PM 编辑 ]

powershotman

原帖由 rickykkh 于 30-3-2006 11:04 AM 发表


难道已有人黑进ceo或streamyx mail了？！万岁！！

说真的，偶还看到不少还能下到full speed的用户，才开了5分钟，就满了，汗！！

什么时候咱们再来一次投诉信轰炸？？那天偶也寄了一封，回复也是那种官 ...

问题是我没有发任何邮件去 tmnet ....
奇怪...

而且我的速度都可以 full 的..

罪孽潘多拉

嘿嘿嘿...

SERVICE INTERRUPTION:
Dear Customers,
We regret to inform you that our e-mail server experienced an unrecoverable error on 30th March 2006.  This disruption, which may have led to some customers losing their e-mails, was a result of a mail server hard disk failure.
Therefore, you may have experienced some problems in receiving and / or sending e-mails from 9:00a.m. until 12:00p.m. today. The system experienced some setbacks, as it dealt with the load and queue of incoming and outgoing e-mails during the disruption period.
TM Net’s technical team has since resolved the problem as of 12:00p.m today.
We thank you for your patience and understanding. Rest assured, TM Net has taken all the necessary steps to minimise similar disruptions in the future.
We apologise for any inconvenience cause. In the meantime, should you need further clarification, please call our TM Net Customer Interaction Center at 1-300-88-9515 or e-mail custcare@tm.net.my  
TM Net Sdn Bhd

原来各位不用hack TM,只要每个人写封投诉信，就可以炸爆他们的mail server hard disk.

[ 本帖最后由 罪孽潘多拉 于 30-3-2006 09:27 PM 编辑 ]

rickykkh

原帖由 zeroexz 于 30-3-2006 08:32 PM 发表
p2p被限制了....怪不得最近连开webcam video conference 都难啦....他X的......

这没被影响吧??!!

原帖由 powershotman 于 30-3-2006 09:06 PM 发表
问题是我没有发任何邮件去 tmnet ....
奇怪...
而且我的速度都可以 full 的..

你的运气好吧...偶很衰的!!

[ 本帖最后由 rickykkh 于 30-3-2006 09:26 PM 编辑 ]

flycrab

原帖由 小而强大 于 29-3-2006 01:17 PM 发表
不知改用 PENANAGFON 是否会更好？？？？ 让STREAMYX 吃草！

http://www.penangfon.com/

那个可不是每个地方都能申请到，不然TM不是吃草，是吃泥巴了
2M每个月才RM60，你不连夜飞过去吗?

原帖由 振杰 于 29-3-2006 10:22 AM 发表
怎么投诉啊？？？
我已经几天上不到网了，基本上是说connect到，就是不能浏览 T_T

你的好像是个别问题，打电话去投诉吧
1-300-88-9515
还有看一下这个
Sir/Madam, referring to your e-mail, we would like to advise you to proceed with some basic troubleshooting, in order for us to streamline the issue that you are facing currently.

1) Bypass splitter/ micro filter/ fax machine/ lightning protector.

2) Stand alone connection, from wall socket to modem (No parallel line).

3) Flush DNS
        a) For Win 98/ME:-
        - Click Start button, go to run.
        - Type "winipcfg" and then click OK.
        - Select your network card name from the adapter drop-down menu.
        - Click on Release button
        - The IP address should display 0.0.0.0. Then click Renew All
        - Click OK to close the window.

        b) For Win XP/2000
        - Click on Start button, go to run
        - Type "command", click OK
        - Type in "ipconfig /flushdns", then press Enter.
        - Make sure the result is "Successfully flushed the DNS Resolver cache".
        - Type "exit" and press Enter to close the window screen.

4) Switch off the modem, unplug/ re-plug all cables, wait for 5 to 10 minutes before
     switching on the modem.

5) Create new dialer and configure DNS
    (Preferred DNS Server: 202.188.0.133 /Alternate DNS Server: 202.188.1.5).

6) Reboot computer and the modem.

7) Do a bandwidth test from our website as follows :
    (http://202.188.95.52:8080/speedometer/)

However, if the result is below 70% of the required speed, please reply us by attaching the result in kbits.

Alternatively, you can contact our Technical Department at 1-300-88-9515 (select option 3 for Technical Assistance) if you need further assistance on the troubleshooting above and if the problem still persists, please provide us the following details for further action.

1) User name                         :               
2) Contact Person                         :                       
3) Contact Number
           -  Home/Office                 :               
           -  Mobile phone                 :               
4) Operating System                         :                       
5) Modem Brand                         :                       
6) Service Number                         :                       
7) Streamyx Package                         :                       
8) 1 Bandwidth Test Result                 :                       
9) When the problem occurred                        :       
10) When is the best time to call you

flycrab

原帖由 罪孽潘多拉 于 30-3-2006 09:21 PM 发表
嘿嘿嘿...

SERVICE INTERRUPTION:
Dear Customers,
We regret to inform you that our e-mail server experienced an unrecoverable error on 30th March 2006.  This disruption, which may have led to  ...

才一颗硬盘而已，太便宜了
大家继续努力，把server弄到着火，最好整个building都烧了
报章头条:"TMnet被投诉信烧了总部"

原帖由 rickykkh 于 30-3-2006 09:24 PM 发表


这没被影响吧??!!

一点点咯...

powershotman

原帖由 rickykkh 于 30-3-2006 09:24 PM 发表


这没被影响吧??!!



你的运气好吧...偶很衰的!!

我是投诉很久后.. 然后就变很 stable

doiwl

原帖由 小宗 于 30-3-2006 11:32 AM 发表
Due to this, currently, bandwidth are not equally distributed amongst DSL users upon file
sharing applications and thus, resulting in a reduced performance in P2P applications.
Nevertheless, such exercise is not exceptional as some other non-local service
provider has already been doing this so as to manage the impact of P2P traffic on their network.

他们终于承认已经limit P2P了。

XxX_hunter

原帖由 powershotman 于 29-3-2006 11:25 PM 发表
不懂为什麽...
CEO 竟然会发邮件到我的 email (hotmail) @@"
而且内容是 animal 什麽来的 @@"

等我帮你翻译，
animal 意思是 "畜生"，
大概是逗个圈来诉你吧。

小宗

原帖由 doiwl 于 31-3-2006 12:25 AM 发表

他们终于承认已经limit P2P了。

所以说，我们现在唯有等他正式对外宣布。。

XxX_hunter

所以说，我们现在唯有等他正式对外宣布。。

看看他是limit p2p 还是只是limit bt，emule。
还是拖你一年。