- Yesterday (June 14), we learned that a hacker gained unauthorized access to the decade-old BioWare community server system associated with the Neverwinter Nights forums.
- We immediately took appropriate steps to protect our consumers’ data and launched an ongoing evaluation of the seriousness of the breach. We have determined that no credit card data was compromised, nor did we ever have or store sensitive data like social security numbers.
- However hackers may have obtained information such as user account names and passwords, email addresses, and birth dates of approximately 18,000 accounts – a very small percentage of total users. We have emailed those whose accounts may have been compromised and either disabled their accounts or reset their EA Account passwords.
- “1,290,755 customers’ information including Sega Pass members name, email addresses, dates of birth and encrypted passwords were obtained.”
- “After the unauthorized entry was identified, we immediately stopped the SEGA Pass service and took emergency action to prevent further damage. This action included immediately contacting all our registered SEGA Pass users. We are now fully investigating the cause of the incident.”