Dear Valued Customers,
Telekom Malaysia Berhad (TM) wishes to inform our customers that we are currently in the process of upgrading our network IP Contact Center (IPCC) – Single Number Access (100) to an Internet Protocol-based Next Generation Network (NGN) platform in order to facilitate the ongoing improvements to our performance and service quality. With this new network, TM will be in a position to serve your needs faster and more efficient.
Kindly also take note that there will be no changes in the service terms and pricing policy under this network upgrading exercise. The upgrading exercise will be carried out on 29 March 2011.
Shown below is the upgrading schedule:
Upgrading platform
| Area Affected
| Upgrading Date & Time
| IP Contact Center (IPCC) -
Single Number Access (100) | For area code ‘06’ and ‘08X’ | 29 March 2011
12.00am – 04.30am |
During this upgrading exercise, customers may experience minor service interruptions. We would like to assure our customers that the service would resume to normal after the stipulated period.
TM apologizes for any inconvenience caused by the disruption that may occur and would like to assure you that the upgrading exercise is necessary to enable us to provide you with the best quality of service.
|
本周最热论坛帖子
发表于 29-3-2011 12:16 AM
手提电脑不可能的啊，不见了他们要写report写到
RM250！！
1554 
51
