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大件事,2012-01-03,7.30pm开始CITIBANK 信用卡热线打不进（已决绝）
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发表于 5-1-2012 12:48 PM
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发表于 5-1-2012 02:38 PM
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发表于 5-1-2012 08:27 PM
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本帖最后由 nokiapoor 于 5-1-2012 08:41 PM 编辑
我现在也是这样，完全打不进!!! 我收到的两封信息是说我用了 1000 没有注明马币还是那里的钱，我是online 刷了台币1000， 但是照理来说折合到来大概也是100 马币阿，打了半小时多还是不能....楼主， 你的怎样了?
这是我在他们fb 看到的留言Citibank Malaysia
Hey guys, we'd like to sincerely apologize for the difficulty you've been facing in contacting Citiphone Banking. Our phone lines have been busy due to the newly implemented SMS alerts to update customers on their payments and transactions. We have also noted your feedback on the SMS alerts description & are working towards improving it. We appreciate your patience as we work towards resolving this. For more info, please click the image below. Thanks, guys |
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楼主 |
发表于 6-1-2012 03:35 AM
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过后打到半夜一点多。。。终于马六甲的热线06-8520000 有人接听我的电话了，说今天的系统有问题，向我说保谦。
他说的那些信息是我做AUTO PAYMENT的数额来的。。而且这是新的服务，会信息去你的电话让我知道，如果有做AUTO PAYMENT.
那些信息又没有写是来之DIGI的电话费，只写数额。。我如何明白呢。。。保险的也有做AUTO PAYMENT，但是没信息来。。。
对他们的服务，我真的有所保留。。。谢谢各位的关心 |
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