DATE | TIME | ACTIVITIES | AREA AFFECTED | SERVICE AFFECTED |
1 July 2011 | 12.00 am until 5.00 am | IPTV platform maintenance | Nationwide |
TM UniFi customers may experience minor interruptions with their HyppTV service during the stipulated period.
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1 July 2011 | 12.00 am until 5.00 am | HSBB network migration | Bukit Anggerik, Bandar Baru Ampang, Batu, Brickfields, Gombak, Kepong, Kelana Jaya, Keramat, Lapangan Terbang Subang, Maluri, Melawati, Petaling Jaya Central, Setapak, Sungai Buloh, Selayang Baru, Tasek Ampang, Tuanku Abd.Rahman, Kuala Lumpur Central |
High Speed Internet (HSI), Voice Over Broadband (VOBB) & HyppTV Video On Demand (VOD) services for UniFi customers may experience minor service interruptions during the stipulated period |
1 – 2 July 2011 | 11.00 pm (1 July) until 6.00 am (2 July) | Software upgrading activity | Penampang, Sabah |
TM Broadband (Streamyx), Ethernet Wholesale, IPVPN and Metro-e services may experience minor service disruption.
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2 July 2011 | 12.01 am until 6.00 am | IPCORE Network upgrading activity | Penampang, Sabah |
Internet, Voice, Data and IPTV services |
4 July 2011 | 12.00 am until 6.00 am | Equipment upgrading activity | Northern region |
TM Broadband (Streamyx) and IPVPN services may experience minor service disruption.
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4 – 5 July 2011 | 11.00 pm (4 July) until 6.00 am (5 July) | Network upgrading activity | Cyberjaya |
TM Broadband (Streamyx) services may experience minor service disruption.
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5 July 2011 | 12.01 am until 6.00 am | IPCORE Network upgrading activity | Miri & Kuching, Sarawak |
Internet, Voice, Data and IPTV services |
5 – 6 July 2011 | 11.00 pm (5 July) until 6.00 am (6 July) | Network upgrading activity | Klang, Selangor |
TM Broadband (Streamyx) services may experience minor service disruption.
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7 July 2011 | 1.00 am until 4.00 am | Upgrading of TM Core network | Nationwide |
TM’s Internet services nationwide may experience minor service interruptions during the stipulated period. |
8 July 2011 | 12.00am – 5.00am | HSBB network migration | Teluk Panglima Garang, Jalan Kebun, Saga, Sungai Renggam, Kelang, Serdang, Pelabuhan Kelang & Kuala Lumpur Central |
High Speed Internet (HSI), Voice Over Broadband (VOBB) & HyppTV Video On Demand (VOD) services for UniFi customers may experience minor service interruptions during the stipulated period |
9 July 2011 | 12.00 am until 2.00 am | Network upgrading to Next Generation Network (NGN) | Gelang Patah, Negeri Sembilan |
a) TM Phone (Homeline) / TM Broadband (Streamyx) / Businessline From 07-5101 XXX to 07-5104 XXX
b) ISDN BRI 07-5091 XXX
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Felda Labu Sendayan, Johor |
a) TM Phone (Homeline) / TM Broadband (Streamyx) / Businessline From 06-7921 XXX to 06-7923 XXX
b) ISDN BRI 06-7811 1XX
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9 July 2011 | 12.01 am until 6.00am | IPCORE Network upgrading activity | Kelana Jaya & Brickfields, Kuala Lumpur | Internet, Voice, Data and IPTV services |
11 – 12 July 2011 | 11.00 pm (11 July) until 4.00 am (12 July) | Network upgrading activity | Rasah, Negeri Sembilan |
TM Broadband (Streamyx) services may experience minor service disruption.
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11 – 12 July 2011 | 11.00 pm (11 July) until 6.00 am (12 July) | Equipment upgrading activity | Temerloh & Teruntum, Pahang |
TM Broadband (Streamyx) and IPVPN services may experience minor service disruption.
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12 July 2011 | 12.01 am until 6.00 am | IPCORE Network upgrading activity | Teruntum, Pahang | Internet, Voice, Data and IPTV services |
14 July 2011 | 12.01 am until 6.00 am | IPCORE Network upgrading activity | Cyberjaya, Jalan Raja Chulan, Kelana Jaya & Brickfields, Kuala Lumpur
| Internet, Voice, Data and IPTV services |
15 July 2011 | 12.01 am until 6.00 am | IPCORE Network upgrading activity | Kota Bharu, Kelantan | Internet, Voice, Data and IPTV services |
11 – 15 July 2011 | Throughout the upgrading exercise | Upgrading of customer service support system | Johor, Penang & Perlis |
Delay in processing new applications and service upgrade requests for customers in the affected areas. Please click HERE for the FAQ
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