11street对于此事深感抱歉，同时我们已和买家和卖家保持密切联络来解决此事。欲知详情，请看11street的公告。我们也会在官方网站继续update大家。谢谢大家对此事的关注，我们也很感激您对此事的谅解。
### Dear all, On Friday, March 4th, we received areport from a customer, Mr. Alans Ng, that an Apple iPhone 6S package that hehad purchased contained a padlock instead of the actual phone unit. The packagehad arrived sealed and appeared untampered with. We regret the inconvenience caused toMr. Alans and sincerely apologize. Working with the seller, we have reached outto Mr. Alans within 24 hours and have arrived at a resolution to replace hisiPhone 6S. Mr. Alans has agreed to collect the phone at 11street tomorrow onMarch 7th, and has also expressed his interest to purchase a second iPhone unitfrom the seller. We will update our official Facebook page again as soon as MrAlans has received the actual phone unit. 11street takes fraud cases seriously,and as the package arrived sealed and untampered, the case is deemed a criminaloffence for potential of stolen goods and we are working with the seller tofile a police report for investigation. Mr Alans has kindly agreed to returnthe padlock as part of the investigation process. 11street is grateful to Mr Alans,customers and members of the media who have alerted us of this fraud case, aswe strive to offer the best online shopping experience for both buyers andsellers alike. Thank you. The 11street team
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发表于 6-3-2016 02:43 PM
变色卡
千斤顶
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