In a survey on the quality of service provided by a bank,12 out of 150 customers think that the service is unsatisfactory while the other 138 customers think otherwise.
Test the hypothesis that the proportion of customers who think that the service is unsatisfactory is 0.10
i)by using a 99% confidence interval
ii)by using out a significance test at the 1% significance level.
Comment on the methods i) and ii) used in the test of the hypothesis.