artcreator 发表于 3-10-2012 07:17 PM
其实,做Refund的话去AA的service centre比较直接和妥当。
我那时候是填写户口号码,然后refund的钱都进去 ...
我頂!! 他們好像不會看英文的!!
收到Email了 又是donotreply的email 又要再submit ticket 真的很暈
都說了我的卡已經terminate收不到Payment的 給我這種官方回复,夠力 這個AA真的很發瘟
Dear XXX, Thank you for emailing AirAsia In response to your email, please be informed that as per our refund policy, the refund will be credited back into the guest's bank account / credit card account, depending on the original method of payment. For your booking which paid by credit card number xxxx xxxx xxxx 0814. Therefore, we have to refund to this credit card only. Please contact credit card issuer checking this matter and our process will take time around 30 working days. Thank you for your kind choosing AirAsia. Warm Regards, Nattapon Prachakul Customer Care Thai AirAsia
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