發送「溫馨提示」的技巧 (附例句)

鞭神鞭夠力

發送「溫馨提示」的技巧(附例句)
      
提到一些小技巧，盡量令電郵可以引起收件人的注意。但工作上總會遇到一些人彷彿從來不回覆電郵，
發給他的電郵猶如石沉大海，有時你甚至會懷疑他到底是不想回覆，還是根本沒有看過電郵。
而另外有些人就總是對期限視若無睹，總是要三催四請才肯把工作完成。工作環環相扣，你等他回覆電郵，別人也在等你回覆，
不能再等的話就唯有想辦法發送「溫馨提示」，催促對方盡快回應。
   
提醒同事回覆電郵，較常見會用到“kind reminder”或
“friendlyreminder”，例如“Kindly be reminded to submit your sales report today.”。
如果已經催完又催，「溫馨提示」已發過好幾次，又或者情況嚴峻，希望對方真的盡快回覆電郵，又可以怎樣寫呢？
   
說之以理，指出你必須要催促他的原因︰
. Just checking that the XXX I sent you on 23 July is okay.I have to [do something] with your feedback before I can [do something else].
. I was wondering if you have had a chance to look at thee-mail below yet. Our customer inquired about it earlier this week.
     
設下期限，或要求對方估計何時回覆︰
. Have you had time to look into this? Can you let me know when you will be able to do it?
. This is with regards to the XXX email sent 23 July. We have still not received a response from you. Please send us the desired data by Monday.
     
動之以情，關心對方是否有甚麼困難或苦衷，在查詢進度之後加上一句︰
. Please let us know if you require any assistance from ourend.
     
以下例子綜合了以上各個元素，以供參考︰
. I’m just emailing to check you got the XXX Report I sent you last week. I need to complete the report by Friday and I can’t do that until I receive your feedback. Can you please tell me when you’ll be able to look at it for me?
. You can also reach me at 1234 5678 should you need any help.