查看: 7494|回复: 26
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今天一直上不到unifi , TM 坚持它们的network没问题,2个小时后自动可以上网,真奇怪
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难道我的router坏了,还会2个小时后自己上网吗?我住在molek, 不懂同Tmn的朋友有没有同样的问题。
Network有问题就承认啦,害我以为我的router坏(修的话要一个月)
以下是在我restart 了N次 router和modem 后, router 的system log
####################################################################
# TL-WR1043ND System Log
# Time = 2013-07-02 22:59:40 3104s
# H-Ver = WR1043ND v1 00000000 : S-Ver = 3.13.13 Build 120605 Rel.38634n
# L = 192.168.0.1 : M = 255.255.255.0
# W1 = PPPoE : W = 202.188.80.142 : M = 255.255.255.255 : G = 202.188.80.142
####################################################################
Jul 2 22:09:25 PPP WARNING LCP down
Jul 2 22:09:25 PPP INFO sent [LCP TermReq]
Jul 2 22:09:25 PPP INFO rcvd [LCP TermReq]
Jul 2 22:09:25 PPP INFO sent [LCP TermAck]
Jul 2 22:09:28 PPP INFO sent [LCP TermReq]
Jul 2 22:09:40 PPP NOTICE Standard authentication.
Jul 2 22:09:40 PPP INFO sent [PADI Host-Uniq(0x00000355)]
Jul 2 22:09:40 PPP INFO rcvd [PADO AC-Name:BSRJB01 AC-MAC:00:00:5e:00:01:07]
Jul 2 22:09:40 PPP INFO sent [PADR Host-Uniq(0x00000355)]
Jul 2 22:09:40 PPP INFO rcvd [PADS sess-id(21590)]
Jul 2 22:09:40 PPP INFO sent [LCP Req mru=1480 magic=0x8dfb3fb0]
Jul 2 22:09:40 PPP INFO rcvd [LCP Ack mru=1480 magic=0x8dfb3fb0]
Jul 2 22:09:43 PPP INFO rcvd [LCP Req mru=1492 auth=pap magic=0x8ed19934]
Jul 2 22:09:43 PPP INFO sent [LCP Ack mru=1492 auth=pap magic=0x8ed19934]
Jul 2 22:09:43 PPP INFO sent [PAP AuthReq user="xxxx@unifi" password=(hidden)]
Jul 2 22:09:43 PPP INFO sent [LCP code=0xc]
Jul 2 22:09:43 PPP INFO rcvd [PAP AuthNak ""]
Jul 2 22:09:43 PPP ERROR Failed to authenticate ourselves to peer
Jul 2 22:09:43 PPP ERROR LCP down
Jul 2 22:09:43 PPP WARNING LCP down
Jul 2 22:09:43 PPP INFO sent [LCP TermReq]
Jul 2 22:09:43 PPP INFO rcvd [LCP TermReq]
Jul 2 22:09:43 PPP INFO sent [LCP TermAck]
Jul 2 22:09:46 PPP INFO sent [LCP TermReq]
Jul 2 22:09:58 PPP NOTICE Standard authentication.
Jul 2 22:09:59 PPP INFO sent [PADI Host-Uniq(0x0000035e)]
Jul 2 22:09:59 PPP INFO rcvd [PADO AC-Name:BSRJB01 AC-MAC:00:00:5e:00:01:07]
Jul 2 22:09:59 PPP INFO sent [PADR Host-Uniq(0x0000035e)]
Jul 2 22:09:59 PPP INFO rcvd [PADS sess-id(15918)]
Jul 2 22:09:59 PPP INFO sent [LCP Req mru=1480 magic=0x77e207ba]
Jul 2 22:09:59 PPP INFO rcvd [LCP Ack mru=1480 magic=0x77e207ba]
Jul 2 22:10:02 PPP INFO rcvd [LCP Req mru=1492 auth=pap magic=0xaad860ec]
Jul 2 22:10:02 PPP INFO sent [LCP Ack mru=1492 auth=pap magic=0xaad860ec]
Jul 2 22:10:02 PPP INFO sent [PAP AuthReq user="xxxx@unifi" password=(hidden)]
Jul 2 22:10:02 PPP INFO sent [LCP code=0xc]
Jul 2 22:10:02 PPP INFO rcvd [PAP AuthNak ""]
Jul 2 22:10:02 PPP ERROR Failed to authenticate ourselves to peer
Jul 2 22:10:02 PPP ERROR LCP down
Jul 2 22:10:02 PPP WARNING LCP down
Jul 2 22:10:02 PPP INFO sent [LCP TermReq]
Jul 2 22:10:02 PPP INFO rcvd [LCP TermReq]
Jul 2 22:10:02 PPP INFO sent [LCP TermAck]
Jul 2 22:10:05 PPP INFO sent [LCP TermReq]
Jul 2 22:10:17 PPP NOTICE Standard authentication.
Jul 2 22:10:17 PPP INFO sent [PADI Host-Uniq(0x00000367)]
Jul 2 22:10:17 PPP INFO rcvd [PADO AC-Name:BSRJB01 AC-MAC:00:00:5e:00:01:07]
Jul 2 22:10:17 PPP INFO sent [PADR Host-Uniq(0x00000367)]
Jul 2 22:10:17 PPP INFO rcvd [PADS sess-id(28386)]
Jul 2 22:10:17 PPP INFO sent [LCP Req mru=1480 magic=0xdaba193c]
Jul 2 22:10:17 PPP INFO rcvd [LCP Ack mru=1480 magic=0xdaba193c]
Jul 2 22:10:20 PPP INFO rcvd [LCP Req mru=1492 auth=pap magic=0x9a23aa18]
Jul 2 22:10:20 PPP INFO sent [LCP Ack mru=1492 auth=pap magic=0x9a23aa18]
Jul 2 22:10:20 PPP INFO sent [PAP AuthReq user="xxxx@unifi" password=(hidden)]
Jul 2 22:10:20 PPP INFO sent [LCP code=0xc]
Jul 2 22:10:20 PPP INFO rcvd [PAP AuthNak ""]
Jul 2 22:10:20 PPP ERROR Failed to authenticate ourselves to peer
Jul 2 22:10:20 PPP ERROR LCP down
Jul 2 22:10:20 PPP WARNING LCP down
Jul 2 22:10:20 PPP INFO sent [LCP TermReq]
Jul 2 22:10:20 PPP INFO rcvd [LCP TermReq]
Jul 2 22:10:20 PPP INFO sent [LCP TermAck]
Jul 2 22:10:23 PPP INFO sent [LCP TermReq]
Jul 2 22:10:35 PPP NOTICE Standard authentication.
Jul 2 22:10:36 PPP INFO sent [PADI Host-Uniq(0x00000370)]
Jul 2 22:10:36 PPP INFO rcvd [PADO AC-Name:BSRJB01 AC-MAC:00:00:5e:00:01:07]
Jul 2 22:10:36 PPP INFO sent [PADR Host-Uniq(0x00000370)]
Jul 2 22:10:36 PPP INFO rcvd [PADS sess-id(25218)]
Jul 2 22:10:36 PPP INFO sent [LCP Req mru=1480 magic=0xc262d35b]
Jul 2 22:10:36 PPP INFO rcvd [LCP Ack mru=1480 magic=0xc262d35b]
Jul 2 22:10:39 PPP INFO rcvd [LCP Req mru=1492 auth=pap magic=0xa96ccfff]
Jul 2 22:10:39 PPP INFO sent [LCP Ack mru=1492 auth=pap magic=0xa96ccfff]
Jul 2 22:10:39 PPP INFO sent [PAP AuthReq user="xxxx@unifi" password=(hidden)]
Jul 2 22:10:39 PPP INFO sent [LCP code=0xc]
Jul 2 22:10:39 PPP INFO rcvd [PAP AuthNak ""]
Jul 2 22:10:39 PPP ERROR Failed to authenticate ourselves to peer
Jul 2 22:10:39 PPP ERROR LCP down
Jul 2 22:10:39 PPP WARNING LCP down
Jul 2 22:10:39 PPP INFO sent [LCP TermReq]
Jul 2 22:10:39 PPP INFO rcvd [LCP TermReq]
Jul 2 22:10:39 PPP INFO sent [LCP TermAck]
Jul 2 22:10:42 PPP INFO sent [LCP TermReq]
Jul 2 22:10:54 PPP NOTICE Standard authentication.
Jul 2 22:10:54 PPP INFO sent [PADI Host-Uniq(0x00000379)]
Jul 2 22:10:54 PPP INFO rcvd [PADO AC-Name:BSRJB01 AC-MAC:00:00:5e:00:01:07]
Jul 2 22:10:54 PPP INFO sent [PADR Host-Uniq(0x00000379)]
Jul 2 22:10:54 PPP INFO rcvd [PADS sess-id(11170)]
Jul 2 22:10:54 PPP INFO sent [LCP Req mru=1480 magic=0x302977bf]
Jul 2 22:10:54 PPP INFO rcvd [LCP Ack mru=1480 magic=0x302977bf]
Jul 2 22:10:57 PPP INFO rcvd [LCP Req mru=1492 auth=pap magic=0x8dc8a6f0]
Jul 2 22:10:57 PPP INFO sent [LCP Ack mru=1492 auth=pap magic=0x8dc8a6f0]
Jul 2 22:10:57 PPP INFO sent [PAP AuthReq user="xxxx@unifi" password=(hidden)]
Jul 2 22:10:57 PPP INFO sent [LCP code=0xc]
Jul 2 22:10:57 PPP INFO rcvd [PAP AuthNak ""]
Jul 2 22:10:57 PPP ERROR Failed to authenticate ourselves to peer
Jul 2 22:10:57 PPP ERROR LCP down
Jul 2 22:10:57 PPP WARNING LCP down
Jul 2 22:10:57 PPP INFO sent [LCP TermReq]
Jul 2 22:10:57 PPP INFO rcvd [LCP TermReq]
Jul 2 22:10:57 PPP INFO sent [LCP TermAck]
Jul 2 22:11:00 PPP INFO sent [LCP TermReq]
Jul 2 22:11:12 PPP NOTICE Standard authentication.
Jul 2 22:11:12 PPP INFO sent [PADI Host-Uniq(0x00000382)]
Jul 2 22:11:12 PPP INFO rcvd [PADO AC-Name:BSRJB01 AC-MAC:00:00:5e:00:01:07]
Jul 2 22:11:12 PPP INFO sent [PADR Host-Uniq(0x00000382)]
Jul 2 22:11:12 PPP INFO rcvd [PADS sess-id(30353)]
Jul 2 22:11:12 PPP INFO sent [LCP Req mru=1480 magic=0x1bf1e0d6]
Jul 2 22:11:12 PPP INFO rcvd [LCP Ack mru=1480 magic=0x1bf1e0d6]
Jul 2 22:11:15 PPP INFO rcvd [LCP Req mru=1492 auth=pap magic=0x81350a0c]
Jul 2 22:11:15 PPP INFO sent [LCP Ack mru=1492 auth=pap magic=0x81350a0c]
Jul 2 22:11:15 PPP INFO sent [PAP AuthReq user="xxxx@unifi" password=(hidden)]
Jul 2 22:11:15 PPP INFO sent [LCP code=0xc]
Jul 2 22:11:15 PPP INFO rcvd [PAP AuthNak ""]
Jul 2 22:11:15 PPP ERROR Failed to authenticate ourselves to peer
Jul 2 22:11:15 PPP ERROR LCP down
Jul 2 22:11:15 PPP WARNING LCP down
Jul 2 22:11:15 PPP INFO sent [LCP TermReq]
Jul 2 22:11:15 PPP INFO rcvd [LCP TermReq]
Jul 2 22:11:15 PPP INFO sent [LCP TermAck]
Jul 2 22:11:18 PPP INFO sent [LCP TermReq]
Jul 2 22:11:30 PPP NOTICE Standard authentication.
Jul 2 22:11:30 PPP INFO sent [PADI Host-Uniq(0x0000038b)]
Jul 2 22:11:30 PPP INFO rcvd [PADO AC-Name:BSRJB01 AC-MAC:00:00:5e:00:01:07]
Jul 2 22:11:30 PPP INFO sent [PADR Host-Uniq(0x0000038b)]
Jul 2 22:11:30 PPP INFO rcvd [PADS sess-id(524)]
Jul 2 22:11:31 PPP INFO sent [LCP Req mru=1480 magic=0x8ca0a5fa]
Jul 2 22:11:31 PPP INFO rcvd [LCP Ack mru=1480 magic=0x8ca0a5fa]
Jul 2 22:11:33 PPP INFO rcvd [LCP Req mru=1492 auth=pap magic=0xf02589f5]
Jul 2 22:11:33 PPP INFO sent [LCP Ack mru=1492 auth=pap magic=0xf02589f5]
Jul 2 22:11:33 PPP INFO sent [PAP AuthReq user="xxxx@unifi" password=(hidden)]
Jul 2 22:11:33 PPP INFO sent [LCP code=0xc]
Jul 2 22:11:33 PPP INFO rcvd [PAP AuthNak ""]
Jul 2 22:11:33 PPP ERROR Failed to authenticate ourselves to peer
Jul 2 22:11:33 PPP ERROR LCP down
Jul 2 22:11:33 PPP WARNING LCP down
Jul 2 22:11:33 PPP INFO sent [LCP TermReq]
Jul 2 22:11:33 PPP INFO rcvd [LCP TermReq]
Jul 2 22:11:33 PPP INFO sent [LCP TermAck]
Jul 2 22:11:36 PPP INFO sent [LCP TermReq]
Jul 2 22:11:49 PPP NOTICE Standard authentication.
Jul 2 22:11:49 PPP INFO sent [PADI Host-Uniq(0x00000394)]
Jul 2 22:11:49 PPP INFO rcvd [PADO AC-Name:BSRJB01 AC-MAC:00:00:5e:00:01:07]
Jul 2 22:11:49 PPP INFO sent [PADR Host-Uniq(0x00000394)]
Jul 2 22:11:49 PPP INFO rcvd [PADS sess-id(17258)]
Jul 2 22:11:49 PPP INFO sent [LCP Req mru=1480 magic=0x90ed1150]
Jul 2 22:11:49 PPP INFO rcvd [LCP Ack mru=1480 magic=0x90ed1150]
Jul 2 22:11:52 PPP INFO rcvd [LCP Req mru=1492 auth=pap magic=0xa08b82d8]
Jul 2 22:11:52 PPP INFO sent [LCP Ack mru=1492 auth=pap magic=0xa08b82d8]
Jul 2 22:11:52 PPP INFO sent [PAP AuthReq user="xxxx@unifi" password=(hidden)]
Jul 2 22:11:52 PPP INFO sent [LCP code=0xc]
Jul 2 22:11:52 PPP INFO rcvd [PAP AuthNak ""]
Jul 2 22:11:52 PPP ERROR Failed to authenticate ourselves to peer
Jul 2 22:11:52 PPP ERROR LCP down
Jul 2 22:11:52 PPP WARNING LCP down
Jul 2 22:11:52 PPP INFO sent [LCP TermReq]
Jul 2 22:11:52 PPP INFO rcvd [LCP TermReq]
Jul 2 22:11:52 PPP INFO sent [LCP TermAck]
Jul 2 22:11:55 PPP INFO sent [LCP TermReq]
Jul 2 22:12:07 PPP NOTICE Standard authentication.
Jul 2 22:12:07 PPP INFO sent [PADI Host-Uniq(0x0000039d)]
Jul 2 22:12:07 PPP INFO rcvd [PADO AC-Name:BSRJB01 AC-MAC:00:00:5e:00:01:07]
Jul 2 22:12:07 PPP INFO sent [PADR Host-Uniq(0x0000039d)]
Jul 2 22:12:07 PPP INFO rcvd [PADS sess-id(7349)]
Jul 2 22:12:07 PPP INFO sent [LCP Req mru=1480 magic=0xc0b828dd]
Jul 2 22:12:07 PPP INFO rcvd [LCP Ack mru=1480 magic=0xc0b828dd]
Jul 2 22:12:10 PPP INFO rcvd [LCP Req mru=1492 auth=pap magic=0xf1bce19f]
Jul 2 22:12:10 PPP INFO sent [LCP Ack mru=1492 auth=pap magic=0xf1bce19f]
Jul 2 22:12:10 PPP INFO sent [PAP AuthReq user="xxxx@unifi" password=(hidden)]
Jul 2 22:12:10 PPP INFO sent [LCP code=0xc]
Jul 2 22:12:10 PPP INFO rcvd [PAP AuthNak ""]
Jul 2 22:12:10 PPP ERROR Failed to authenticate ourselves to peer
Jul 2 22:12:10 PPP ERROR LCP down
Jul 2 22:12:10 PPP WARNING LCP down
Jul 2 22:12:10 PPP INFO sent [LCP TermReq]
Jul 2 22:12:10 PPP INFO rcvd [LCP TermReq]
Jul 2 22:12:10 PPP INFO sent [LCP TermAck]
Jul 2 22:12:13 PPP INFO sent [LCP TermReq]
Jul 2 22:12:25 PPP NOTICE Standard authentication.
Jul 2 22:12:25 PPP INFO sent [PADI Host-Uniq(0x000003a6)]
Jul 2 22:12:25 PPP INFO rcvd [PADO AC-Name:BSRJB01 AC-MAC:00:00:5e:00:01:07]
Jul 2 22:12:25 PPP INFO sent [PADR Host-Uniq(0x000003a6)]
Jul 2 22:12:25 PPP INFO rcvd [PADS sess-id(13011)]
Jul 2 22:12:25 PPP INFO sent [LCP Req mru=1480 magic=0x30eb62d4]
Jul 2 22:12:25 PPP INFO rcvd [LCP Ack mru=1480 magic=0x30eb62d4]
Jul 2 22:12:28 PPP INFO rcvd [LCP Req mru=1492 auth=pap magic=0xa776901d]
Jul 2 22:12:28 PPP INFO sent [LCP Ack mru=1492 auth=pap magic=0xa776901d]
Jul 2 22:12:28 PPP INFO sent [PAP AuthReq user="xxxx@unifi" password=(hidden)]
Jul 2 22:12:28 PPP INFO sent [LCP code=0xc]
Jul 2 22:12:28 PPP INFO rcvd [PAP AuthNak ""]
Jul 2 22:12:28 PPP INFO rcvd [PAP AuthNak ""]
Jul 2 22:12:28 PPP ERROR Failed to authenticate ourselves to peer
Jul 2 22:12:28 PPP ERROR LCP down
Jul 2 22:12:28 PPP WARNING LCP down
Jul 2 22:12:28 PPP INFO sent [LCP TermReq]
Jul 2 22:12:28 PPP INFO rcvd [LCP TermReq]
Jul 2 22:12:28 PPP INFO sent [LCP TermAck]
Jul 2 22:12:31 PPP INFO sent [LCP TermReq]
Jul 2 22:12:44 PPP NOTICE Standard authentication.
Jul 2 22:12:44 PPP INFO sent [PADI Host-Uniq(0x000003af)]
Jul 2 22:12:44 PPP INFO rcvd [PADO AC-Name:BSRJB01 AC-MAC:00:00:5e:00:01:07]
Jul 2 22:12:44 PPP INFO sent [PADR Host-Uniq(0x000003af)]
Jul 2 22:12:44 PPP INFO rcvd [PADS sess-id(28659)]
Jul 2 22:12:44 PPP INFO sent [LCP Req mru=1480 magic=0x80f8807a]
Jul 2 22:12:44 PPP INFO rcvd [LCP Ack mru=1480 magic=0x80f8807a]
Jul 2 22:12:47 PPP INFO rcvd [LCP Req mru=1492 auth=pap magic=0xa1fb549a]
Jul 2 22:12:47 PPP INFO sent [LCP Ack mru=1492 auth=pap magic=0xa1fb549a]
Jul 2 22:12:47 PPP INFO sent [PAP AuthReq user="xxxx@unifi" password=(hidden)]
Jul 2 22:12:47 PPP INFO sent [LCP code=0xc]
Jul 2 22:12:47 PPP INFO rcvd [PAP AuthAck "Authentication success,Welcome!"]
Jul 2 22:12:47 PPP INFO sent [IPCP Req addr=0.0.0.0 dns1=0.0.0.0 dns3=0.0.0.0]
Jul 2 22:12:47 PPP INFO rcvd [IPCP Req addr=202.188.81.254]
Jul 2 22:12:47 PPP INFO sent [IPCP Ack addr=202.188.81.254]
Jul 2 22:12:47 PPP INFO rcvd [IPCP Nak addr=202.188.80.142 dns1=1.9.1.9 dns3=202.188.0.133]
Jul 2 22:12:47 PPP INFO sent [IPCP Req addr=202.188.80.142 dns1=1.9.1.9 dns3=202.188.0.133]
Jul 2 22:12:47 PPP INFO rcvd [IPCP Ack addr=202.188.80.142 dns1=1.9.1.9 dns3=202.188.0.133]
Jul 2 22:12:55 PPP NOTICE PPPoE connected
Jul 2 22:13:10 DHCP NOTICE DHCPS:Recv INFORM from 64:70:02:28:E3 9 - 终于可以上网了。
之前有时router system log show " PPoE connected"但也是不能上网。
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发表于 4-7-2013 12:17 PM
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我是住在kempas附近的...昨天晚上也是有这样的问题....打电话去了后她叫我restart modem几次就可以了哦... |
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发表于 4-7-2013 01:20 PM
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think_ar 发表于 4-7-2013 12:17 PM 
我是住在kempas附近的...昨天晚上也是有这样的问题....打电话去了后她叫我restart modem几次就可以了哦...
我也是kempas, 问题一个星期了。
天天要打电话去reset....
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发表于 4-7-2013 04:03 PM
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发表于 4-7-2013 04:21 PM
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jy2622 发表于 4-7-2013 04:03 PM 
没有要求他们去你家检查吗??
我是没有要求要他们的technician来家里检查...
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发表于 4-7-2013 04:44 PM
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think_ar 发表于 4-7-2013 04:21 PM 
我是没有要求要他们的technician来家里检查...
可以要求看看,因为上门检查比较清楚
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发表于 4-7-2013 05:05 PM
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jy2622 发表于 4-7-2013 04:44 PM 
可以要求看看,因为上门检查比较清楚
因为之前有叫他上门检查我家的线...不过他好像以为别人不用做工的...说了要来的时候给个call...结果什么都没有还是照样来...所以就觉得无奈...
过后还好听附近的人说他也是有这样的问题..不过换了unifi后就没有这个问题了...所以我就换了...到现在还算ok...电话能解决就好...
只是现在查到原来我的tv box有问题...他说如果要修的话要4++.00... ....都不晓得这个东西修要这样贵咩啊...
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发表于 4-7-2013 09:37 PM
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think_ar 发表于 4-7-2013 05:05 PM 
因为之前有叫他上门检查我家的线...不过他好像以为别人不用做工的...说了要来的时候给个call...结果什么都 ...
那个坏掉有保家的,还要跟你收钱?
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楼主 |
发表于 4-7-2013 10:29 PM
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think_ar 发表于 4-7-2013 05:05 PM 
因为之前有叫他上门检查我家的线...不过他好像以为别人不用做工的...说了要来的时候给个call...结果什么都 ...
我上次tvbox坏,他们也是直接来换,来了四次,到星期六我家才有人开门,让他们进来,在一年内是有wty的,但是他们和我收rm50,本来是不合规矩的,不用给的,不过想到他们来了四次,又不想吵架就给了。害到后来modem坏,也不想叫他们来,花一个一百块买一个其他牌子的。
我无论新旧(unifi自己的)router,都有时上不到网.但平时只要用unifi的电话call自己的号码,然后再restart router就可以上网了,只有这次特别够力.
到现在每天回家,都赶快试一下,怕上不到网。如果叫techinician来,万一那时候上得到网,unifi 收我钱(因为没问题是我的错,他们要收服务费)。
上不到网,他们跟我换了,又私自收我钱, 真头疼。
如果你的tvbox没wty了,过了两年,合约已满。你去terminate 1st, then resign contract again, by right 他应该给你新的所有device.重新install,maybe ur house tel no will change to another new no .你可以try或问一下(我不知道可以不可以,maxis 可以)。
本帖最后由 bearhooi 于 4-7-2013 10:33 PM 编辑
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发表于 5-7-2013 06:25 AM
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bearhooi 发表于 4-7-2013 10:29 PM 
我上次tvbox坏,他们也是直接来换,来了四次,到星期六我家才有人开门,让他们进来,在一年内是有wty的, ... 我上次tvbox坏,他们也是直接来换,来了四次,到星期六我家才有人开门,让他们进来,在一年内是有wty的,但是他们和我收rm50,本来是不合规矩的,不用给的,不过想到他们来了四次,又不想吵架就给了。害到后来modem坏,也不想叫他们来,花一个一百块买一个其他牌子的。
你是想说他是私人收你的?你自己要给也不能怪谁,你要知道,上门维修是他们的工作,TM是有付钱给他的,你完全有权力不要给他。
我无论新旧(unifi自己的)router,都有时上不到网.但平时只要用unifi的电话call自己的号码,然后再restart router就可以上网了,只有这次特别够力.
到现在每天回家,都赶快试一下,怕上不到网。如果叫techinician来,万一那时候上得到网,unifi 收我钱(因为没问题是我的错,他们要收服务费)。
上不到网,他们跟我换了,又私自收我钱, 真头疼。 为什么UNIFI收你钱?有时候故障是比较特殊的,不是说完全不能用的,也就是有时能用有时不能,你必须确认的是,UNIFI上门检查真的需要服务费吗?还是你自己认为要给罢了?
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发表于 5-7-2013 10:23 AM
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jy2622 发表于 4-7-2013 09:37 PM 
那个坏掉有保家的,还要跟你收钱?
我昨天打去问她说我的tv box warranty过了...所以要修的话他会换新的...费用是400.00(新的tv box)+50.00(上门做setting)=450.00...
然后我问她我可以自己去tm point那里买吗?她说那里应该没的买...
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发表于 5-7-2013 10:26 AM
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bearhooi 发表于 4-7-2013 10:29 PM 
我上次tvbox坏,他们也是直接来换,来了四次,到星期六我家才有人开门,让他们进来,在一年内是有wty的, ...
我觉得啦...怀了就坏了咯...反正我也很少才用到...最后一次用好像是那里看世界杯的时候...
我家没装astro...所以只可以听他们讲malay不然就上网看...
那你昨天回到家还是上得到网吗??我是上不到打电话去那里弄一下restart一下就可以了...她说好像是我那里的总port有问题...
本帖最后由 think_ar 于 5-7-2013 10:28 AM 编辑
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楼主 |
发表于 5-7-2013 10:58 PM
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seong1 发表于 5-7-2013 06:25 AM 
你是想说他是私人收你的?你自己要给也不能怪谁,你要知道,上门维修是他们的工作,TM是有付钱给他的 ...
没办法啊,当时家里只有女人,不想为了rm50冒险,说女人胆小也没办法,万一出事就太迟了,要知道这里是马来西亚。
没有怪TM啊,contractor 收又不是他们收,只能说他们管的不严,我也没跟TM complain.
TM的customer service 说如果是他们的错,就不会收费。只是难免会担心万一检查不出,又收费。
我问的很清楚,如果他们觉得是我们的问题,他们会收费的。
本帖最后由 bearhooi 于 5-7-2013 10:59 PM 编辑
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发表于 5-7-2013 11:04 PM
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think_ar 发表于 5-7-2013 10:26 AM 
我觉得啦...怀了就坏了咯...反正我也很少才用到...最后一次用好像是那里看世界杯的时候...
我家没装as ...
最近都没问题,so far so good since that day.
觉得你最好去report, customer service 说report了他们会检查线路,线路没问题才上门,如果是port 的话应该是属于线路问题吧(我猜想)。
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楼主 |
发表于 5-7-2013 11:30 PM
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actros 发表于 4-7-2013 01:20 PM 
我也是kempas, 问题一个星期了。
天天要打电话去reset....
请问是Reset 什么?
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发表于 6-7-2013 09:29 AM
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发表于 6-7-2013 09:37 AM
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bearhooi 发表于 5-7-2013 11:30 PM 
请问是Reset 什么?
Reset他们的system。过后就能上了。。
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发表于 6-7-2013 12:42 PM
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bearhooi 发表于 5-7-2013 10:58 PM 
没办法啊,当时家里只有女人,不想为了rm50冒险,说女人胆小也没办法,万一出事就太迟了,要知道这里是马 ...
你这种偷偷给钱他们久而久之就会让他们养成就不给你好服务或者慢慢地拖你,你知道吗?现在什么年代了,为什么华人还是存着我们阿公阿ma的思想以为一定要给另外给钱那些帮我们服务的人如警察、邮差、倒垃圾的,马来西亚的贪污问题就是你们促成的,请为我们的下一代停此这种行为!
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发表于 6-7-2013 03:48 PM
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bearhooi 发表于 5-7-2013 11:04 PM 
最近都没问题,so far so good since that day.
觉得你最好去report, customer service 说report了他们会 ...
我到了第三天晚上还是上不到网...我在打去...她直接帮我做report还给了我report no...说有什么问题可以refer这个...过后都ok了...
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楼主 |
发表于 8-7-2013 11:38 PM
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think_ar 发表于 6-7-2013 03:48 PM 
我到了第三天晚上还是上不到网...我在打去...她直接帮我做report还给了我report no...说有什么问题可以re ...
那样应该他们的线路问题,请问你是report他们来你家,或只是检查线路?
今天又很久不可以上网,不要告诉我每个星期一都会这样,上个星期一也同样问题,之后没事现在也是星期一又发作没完没了。
这次我restartN 次modem and router,然后差不多15分钟后就可以上网了,现在不敢关router,看下一星期如何。
你现在ok le .不过你看下星期一要不要也注意一下,看会不会和我一样问题。
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